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Claims Examiner Certification Program
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The
Workers' Compensation Division requires claims examiners be certified in order to process
Oregon worker compensation claims. To ensure compliance with these rules, the director
may impose civil penalties against an insurer, self-insured employer, or third-party
administrator for failure to maintain and produce certification and continuing education
records.
Insurers, self-insured employers, and third-party administrators may only employ certified
claims examiners, qualifying claims examiner trainees, or temporary claims examiners
to process workers' compensation claims.
Currently, OAR 436-055-0070 requires a certified examiner to earn 24 continuing education
credits every three years. At least four hours of the training must be on the workers'
compensation statutes, administrative rules or case law, and for renewals on or after
January 1, 2007, three hours of training must be related to interactions with independent
medical providers.
Any training related to interactions with independent medical examination providers must
first be approved by the director. Anyone may develop training and receive approval by
the director. The application must describe the training content that meets the criteria
in OAR 436-055-0085(2), and specify the number of training hours.
Reference: ORS 656.780 |
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For
more information contact:
Benefits
& Certification Unit: 1-800-452-0288, 503-947-7585 |
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