Workers' Compensation Division

Administration

Benefit Services

Compliance

Medical

Operations

Policy & Communications

Workers’ Compensation Board (and Hearings Division)

Ombudsman for Injured Workers

Ombudsman for Small Business

Workers’ Compensation Division: (503) 947-7810

350 Winter St. NE
PO Box 14480
Salem OR 97309-0405

E-mail: workcomp.questions@state.or.us

TTY (Text-display telephone): (503) 947-7993

Toll-free: 1-800-452-0288

Search for a Workers’ Compensation Division employee

Workers’ Compensation Division Medford office: (541) 776-6032

1840 Barnett Rd., Ste. C
Medford, OR 97504-8293
Fax: (541) 776-6022

Administration section: (503) 947-7500

Fax: (503) 947-7514

Benefit Services Section:
(503) 947-7816

Fax: (503) 947-7794

Appellate Review Unit:
(503) 947-7816

Requests to reconsider claim closure, disability award, or impairment findings

Rehabilitation Review Unit:
(503) 947-7816

Return-to-work plans
Vocational assistance disputes

Reemployment Assistance Unit:
(503) 947-7588
Toll-free: 1-800-445-3948 (TTY)

Preferred Worker eligibility
Employer-at-Injury Program
Premium exemption
Wage subsidy
Worksite modification
Obtained employment purchases

Compliance Section:

Fax: (503) 947-7725
Fraud Hotline: 1-800-452-0288

Benefits & Certifications Unit:
(503) 947-7840
Toll-free: 1-800-452-0288
Fax: (503) 947-7612
E-mail:
workcomp.questions@state.or.us

General questions
Rights and responsibilities
Attending physician questions
Claim file information
Notice of Closure
(help understanding or how to appeal)
General medical and vocational/ retraining questions
Independent medical exams
Lump-sum approvals
Time-loss questions

Employer Compliance Unit:
(503) 947-7815

Extraterritorial reciprocity
Subjectivity

Fax: (503) 947-7718

Employer Coverage Information:
(503) 947-7814

(to check workers’ compensation insurance coverage)

Field Audit Unit: (503) 947-7687

Insurer compliance

In-office Audit Unit:
(503) 947-7706

Managed Care Organization:
(503) 947-7710
Self insurance: (503) 947-7699 or (503) 947-7716
Worker leasing: (503) 947-7544
Worker Benefit Fund reimbursements

Investigations & Sanctions Unit:
(503) 947-7590

Fraud & Abuse investigations
Sanctions and suspensions

Medical Section: coming soon

Operations Section: (503) 947-7810

Fax: (503) 947-7630

Publication orders (503) 947-7627

Claims/Coverage Unit:
(503) 947-7810

Guaranty contracts

Policy & Communications Section: (503) 947-7723

Fax: (503) 947-7514

Administrative rules, bulletins, and forms (503) 947-7504
Policy research and legal issue coordination (503) 947-7504
Publications, newsletters, print ads, and news releases (503) 947-7523
Internet Web site (503) 947-7637
Training workshops and
conferences (503) 947-7515
Staff training and development opportunities

Workers’ Compensation Board (and Hearings Division):

2601 25th Street SE, Suite 150 Salem, OR 97302-1282

Toll-free: 1-877-311-8061

Salem office: (503) 378-3308

Fax: (503) 373-1600

Medford office: (541) 776-6217

Fax: (541) 776-6252

Portland office: (503) 731-4035

Fax: (503) 731-4036

Ombudsman for Injured Workers: (503) 378-3351

Toll-free: 1-800-927-1271

Injured worker advocacy

TTY (Text-display telephone):
(503) 378-4100

Fax: (503) 373-7639

Ombudsman for Small Business: (503) 378-4209

TTY (Text-display telephone):
(503) 378-4100

Help with coverage and claims management issues

Fax: (503) 373-7639