|
The Policy & Communications
Section is one of six sections within the Workers' Compensation Division: Benefit Services,
Compliance, Medical, Operations, Policy & Communications, and the Administrator's
office. The Policy & Communications Section consists of twelve staff and two managers.
The section provides
the public a centralized information link with the division and provides centralized
services to the division.
Services
Bulletins and forms - Coordinate the development, revision, and publication
of division bulletins and forms.
Conferences and training - Coordinate conferences, trainings, workshops, and
presentations for the workers' compensation community.
Contested cases - Process requests for hearing and appeals in medical and vocational
disputes. Draft orders for administrator and director signature.
Customer satisfaction - Coordinate and administer surveys and analyze survey
data. Hold focus group meetings.
Legal issues - Coordinate division communication with the Department of Justice
regarding issues needing legal advice or representation. Provide legal research.
Legislative coordination - Coordinate the division's legislative activity. Monitor
bills that affect the division's programs and provide information to stakeholders.
Policy research and analysis - Coordinate the development and implementation
of consistent public policy through facilitation, research, and analysis.
Project management and facilitation - Coordinate and facilitate project teams.
Publications - Coordinate the creation and revision of pamphlets, industry notices,
and other written materials. Edit and produce division newsletters. Provide desktop
publishing services.
Rulemaking - Coordinate the division's administrative rulemaking process, from
development of issues through publication of finalized rules.
Staff development and training - Coordinate the division's staff development
and training program.
Web services and on-line information - Develop and maintain
internal and external webpages and on-line resources.
|
